Privacy Policy

1. Information we collect

When you enquire, we collect the parent or guardian’s name and email, the child’s age and English level, nearest station or area, preferred times, and the information you choose to share. We do not ask for the child’s full name in the initial enquiry.

2. How we use it

• To reply and explain Reading Hour
• To arrange timing, location and books
• To provide the service safely and communicate when needed
• To meet legal obligations

3. How information is handled

We take reasonable measures to protect personal information from unauthorised access, loss or disclosure, and only use it for the purposes described above.

4. Sharing information

We do not share personal information with third parties without consent, except where the law requires it or a service provider needs limited access under appropriate confidentiality obligations.

5. Retention and deletion

Enquiry records are kept for a reasonable period to respond and maintain necessary records, then deleted securely. To request correction or deletion, use the enquiry form on readinghour.jp.

6. Contact

For questions about this policy or personal information, please use the enquiry form on readinghour.jp.